AVG Antivirus Sends Windows XP in Reboot Frenzy
Article by George Norman
On 12 Nov 2008
Users of the popular security software solution were in for a rather lousy surprise this week when they updated their AVG 7.5 and 8.0 antivirus programs. This is because the update identified a key feature of Windows XP as a Trojan program and prompted the users to delete it – this consequently caused the Windows-based operating system to go berserk and enter a reboot cycle. It must be noted that only a few Windows XP versions were affected: the French, Italian, Dutch, Spanish and Portuguese ones.

“AVG is actively working to remedy the problem some users are experiencing related to the most recent update to commercial and free versions of AVG 7.5 and AVG 8.0 in some languages. A number of users who installed the update mistakenly received a warning that the Windows system file user32.dll product version 5.1.2600.3099 was infected with a Trojan virus and were prompted to delete a file essential to the operation of Windows XP,” said an AVG spokesperson.


The file that AVG mistakenly took for a Trojan is user32.dll and while many of us may recognize it and go “why the hell would you take AVG’s word for granted and delete it?” it seems that numerous AVG users (including those who employ the free software version) did not realize the dll file is vital for running Windows XP properly. For the time being it is yet unclear if the recent AVG update had a negative affect on machines running Windows Vista.

This is not the first time that AVG had to scramble its team of experts to fix a compatibility issue. About a month back another AVG software update lead to the failure of popular firewall program Zone Alarm. I do admit that I find the free version of this antivirus software as an enticing alternative to other hefty security software solutions that are out there, but with all the recent snags, is it really worth it? Every time you update you have to be cautious not to cause harm to another software program you have installed on your machine, or even to the operating system itself.

Tags: AVG, Windows, Windows XP, Windows Vista
About the author: George Norman
George is a news editor.
You can follow him on Google+, Facebook or Twitter

I Hope you LIKE this blog post! Thank you!
What do YOU have to say about this
blog comments powered by Disqus
Popular News
By George Norman on 26 Jun 2017
No game is perfect. And although it’s easy to get engulfed in an RPG’s huge world and long list of quests, there are certain annoyances that you’ll encounter in pretty much every role-playing game.
By George Norman on 21 Jun 2017
Fidget spinners, the toys that the internet loves to hate, have managed to grab Google’s attention. The search engine is offering a virtual fidget on desktop as well as mobile. Simply search for "spinner" and Google Search will bring up a fidget spinner quick answer card.
Related News
By George Norman on 22 Mar 2017
Buying a new computer is no easy thing. It is a big investment and a big decision that you shouldn’t just rush into. That’s why you have to mull things over and ask yourself a few very important questions.
By George Norman on 07 Jun 2017
Yes, I know that the global PC market is in a downwards spiral for its nth quarter and that mobile usage is on the rise. Still, I argue that a desktop PC is better than all the other alternatives.
By George Norman on 31 May 2017
Having lots of devices connected to your network and the internet isn't a problem, as long as you keep the bad guys out of the picture. That’s crucial, because they'll exploit any vulnerability that they can find.
By George Norman on 20 Mar 2017
Google Chrome, the web browser that has more than 1 billion users and loads more than 771 billion pages each month, is best known for its minimal interface, lightning fast speed, and wealth of settings. Hidden among them are...
Sponsored Links
Hot Software Updates
Top Downloads
Become A Fan!
Link To Us!
AVG Antivirus Sends Windows XP in Reboot Frenzy
HTML Linking Code