AVG Antivirus Sends Windows XP in Reboot Frenzy
Article by George Norman
On 12 Nov 2008
Users of the popular security software solution were in for a rather lousy surprise this week when they updated their AVG 7.5 and 8.0 antivirus programs. This is because the update identified a key feature of Windows XP as a Trojan program and prompted the users to delete it – this consequently caused the Windows-based operating system to go berserk and enter a reboot cycle. It must be noted that only a few Windows XP versions were affected: the French, Italian, Dutch, Spanish and Portuguese ones.

“AVG is actively working to remedy the problem some users are experiencing related to the most recent update to commercial and free versions of AVG 7.5 and AVG 8.0 in some languages. A number of users who installed the update mistakenly received a warning that the Windows system file user32.dll product version 5.1.2600.3099 was infected with a Trojan virus and were prompted to delete a file essential to the operation of Windows XP,” said an AVG spokesperson.

Advertising

The file that AVG mistakenly took for a Trojan is user32.dll and while many of us may recognize it and go “why the hell would you take AVG’s word for granted and delete it?” it seems that numerous AVG users (including those who employ the free software version) did not realize the dll file is vital for running Windows XP properly. For the time being it is yet unclear if the recent AVG update had a negative affect on machines running Windows Vista.

This is not the first time that AVG had to scramble its team of experts to fix a compatibility issue. About a month back another AVG software update lead to the failure of popular firewall program Zone Alarm. I do admit that I find the free version of this antivirus software as an enticing alternative to other hefty security software solutions that are out there, but with all the recent snags, is it really worth it? Every time you update you have to be cautious not to cause harm to another software program you have installed on your machine, or even to the operating system itself.



Tags: AVG, Windows, Windows XP, Windows Vista
About the author: George Norman
George is a news editor.
You can follow him on Google+, Facebook or Twitter

I Hope you LIKE this blog post! Thank you!
What do YOU have to say about this
blog comments powered by Disqus
Popular News
By George Norman on 17 Aug 2017
With the blockbuster movie season upon us, Sony decided to celebrate the occasion with a sale: the Attack of the Blockbusters Sale that offers discounts of up to 50% (60% if you’re a PlayStation Plus member) on a ton of PS4 video games.
By George Norman on 17 Aug 2017
Samsung’s new T5 portable solid-state drive (PSSD) uses the latest 64-layer V-NAND technology, offers between 250GB and 2TB of storage capacity, has a lightweight and shock-resistant design that’s smaller than the average business card, and delivers industry-leading transfer speeds of up to 540 MB/s.
Related News
By George Norman on 24 Jul 2017
Piriform, the London-based company that’s best known for its very useful CCleaner cleaning utility and optimization tool, has been acquired by Avast, the Czech security company that bought AVG for $1.3 billion about a year ago.
By George Norman on 24 Jul 2017
As someone who has been using Firefox day-to-day for a very – VERY – long time, I’ve grown to know a lot about Mozilla’s web browser. As such, I thought it a good idea to share part of my knowledge with you and highlight 10 tips & tricks that I’m sure you’ll find very useful.
By George Norman on 26 Jul 2017
Top-notch real-time protection against viruses doesn’t have to cost money, not if you go with the recently introduced Kaspersky Free antivirus solution. It may not come with a lot of bells and whistles, but it nicely covers all the basics and...
By George Norman on 17 Jul 2017
If you want top notch protection for your Windows computer, you can’t go wrong by getting something developed by the internationally renowned security company Kaspersky Lab. The problem is that…
Sponsored Links
Hot Software Updates
Top Downloads
Become A Fan!
Link To Us!
AVG Antivirus Sends Windows XP in Reboot Frenzy
HTML Linking Code