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theHELPDESKstudio Help Desk Solution details
theHELPDESKstudio Help Desk Solution details
Developer:
thehelpdeskstudio.com
Hits:
1449
License:
PHP License Price:
$74.99
Version:
n/a
Platform(s):
linux, freebsd
Date added:
Date updated:
2008-01-26
theHELPDESKstudio Help Desk Solution description
Our help desk system is a full featured customer support management system that comes with functionality for support ticket management, a browseable/searchable knowledgebase, and support satisfaction measurement. It's a robust, easy to use customer support solution written in PHP and HTML with a database backend to provide users with the power needed to easily manage hundreds of departments, technicians and support requests. With our help desk solution, you'll be able to: --Allow customers to submit support requests 24/7 --Prioritize and manage all support requests --Allow customers to track the status of support requests --Create solutions through a browseable/searchable knowledgebase --Create predefined automated responses --Survey end-user satisfaction
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