Article by George Norman

On 05 Sep 2011

The first Skype-related news in this article is that the company has introduced a new phone adapter that is meant to make it easy and enjoyable for U.S. and Canada-based consumers to take advantage of low-cost Skype calling from their phone homes. The adapter in question is called FREETALK® Connect•Me Home Phone Adapter for Skype; with the adapter customers can use their existing handset to connect to Skype and make free Skype-to-Skype calls as well as affordable calls to landline and mobile phones around the world.

If you get the adapter and set it up (you will need a PC for the initial setup; all the cords and cables you need to connect it to your home phone and the internet are included in the box) you will be able to call your Skype contacts from your home phone – you won’t need to turn on your computer. The adapter can store up to 100 speed dials or Skype contacts.




"Our mission is to make Skype available everywhere so consumers can enjoy conversations whenever and wherever they are," said Neil Stevens, Skype's vice president and general manager for product and marketing. "We are delighted to have partners that help us deliver on this mission through the introduction of new products such as the Connect•Me Home Phone Adapter. Now, using Skype at home is as simple as picking up a handset and dialing."

The adapter is available for purchase in the Skype Store for US and Canada here.

The second Skype-related news in this article is that Skype is taking advantage of the popular micro-blogging site Twitter to provide support for its customers. People keeping track of these things will remember that back in June Skype rolled out the Skype Support Network and that in July it expanded the aformentoned network on its Facebook page. This September, Skype has rolled out @skypesupport, a new Twitter account that offers users helps, tips, info, and so on.

“We're committed to our customers and we know how important it is to provide support where you want to have conversations. It's no surprise that a lot of our you are hanging out in social networks and forums, and want us to be part of the conversation providing answers and help wherever it's needed,” commented Director of Skype Customer Service, Mark Nichols.



Tags: Skype, Twitter

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