Most Brand New Firefox 3.5 Users Say Firefox Is Great
Back in October, the Mozilla Foundation thought it a good idea to better integrate user feedback in mozilla.com. Consequently the Getting Started with Firefox, First Run and What’s New web pages received a Give feedback link conveniently placed in the lower right hand corner of the screen. The Firefox users that visit these pages can simply click the Give Feedback link and a feedback form will appear (see images at the bottom).
Now the purpose of the feedback link was to let users provide feedback – obviously. A lot of people did so and now the Mozilla Foundation has revealed what visitors to the First Run page had to say about the web browser. Just in case you did not already know this, the First Run page is displayed after Firefox 3.5 is installed on a system (either by first time Firefox users, or by people who used previous versions of Firefox and switched to version 3.5).
So what feedback did the users provide? Out of about 1,200 Firefox users that provided feedback over the past month, most of them said that Firefox is great. Well, of course it is. It packs way more features than previous Firefox versions and it provides way better JavaScript performance. But a Mozilla’s Ken Kovash put it, the exciting part is that people used the feedback form to let the Mozilla Foundation know that Firefox is a properly good piece of software.
“Overall, the feedback looks really amazing. For such a high percentage of people to go out of their way to say something positive is incredible,” commented Ken Kovash.
But it’s not all glee and happiness; user feedback revealed two issues that Mozilla will address in the future. The first issue is that the open video presented in the First Run page freezes a few seconds after launching. The reason why this happens has yet to be determined, but one thing is certain: for Firefox 3.6 a different video will be presented. The second issue is that Firefox 3.5 did not save their preferences (this includes homepage, add-ons, personas, favorites and bookmarks). This is a bug that Mozilla will address in a future Firefox update.
If you would like to get started with Firefox, a download location is available here.
If you would like to learn more about Firefox, read our review here.
Now the purpose of the feedback link was to let users provide feedback – obviously. A lot of people did so and now the Mozilla Foundation has revealed what visitors to the First Run page had to say about the web browser. Just in case you did not already know this, the First Run page is displayed after Firefox 3.5 is installed on a system (either by first time Firefox users, or by people who used previous versions of Firefox and switched to version 3.5).
So what feedback did the users provide? Out of about 1,200 Firefox users that provided feedback over the past month, most of them said that Firefox is great. Well, of course it is. It packs way more features than previous Firefox versions and it provides way better JavaScript performance. But a Mozilla’s Ken Kovash put it, the exciting part is that people used the feedback form to let the Mozilla Foundation know that Firefox is a properly good piece of software.
“Overall, the feedback looks really amazing. For such a high percentage of people to go out of their way to say something positive is incredible,” commented Ken Kovash.
But it’s not all glee and happiness; user feedback revealed two issues that Mozilla will address in the future. The first issue is that the open video presented in the First Run page freezes a few seconds after launching. The reason why this happens has yet to be determined, but one thing is certain: for Firefox 3.6 a different video will be presented. The second issue is that Firefox 3.5 did not save their preferences (this includes homepage, add-ons, personas, favorites and bookmarks). This is a bug that Mozilla will address in a future Firefox update.
If you would like to get started with Firefox, a download location is available here.
If you would like to learn more about Firefox, read our review here.
