McAfee Cybercrime Response Unit Free Online Help Center

Article by George Norman (Cybersecurity Editor)

on 29 Apr 2009

McAfee, company that specializes in providing antivirus software and computer security solutions, has recently launched Cybercrime Response Unit, a web page that you can visit if you have any reasons to suspect your machine has been infected, your data has been compromised, or you think you may be a victim of Cybercrime. The web page will help you figure out if you have any reason to be concerned.

Cybercrime strategist with McAfee, Pamela Warren comments: “The portal is very content-rich to help people understand where to go for help. Regardless of what the cybercrime is, you can come here and get help. We have launched corporate initiatives around cybercrime, because it's been growing so dramatically, it's costing us so much money, and people are highly targeted now for their personal information. What is most important to us is to provide overall best practices and general recommendations for immediate remediation and longer-term, safer online behavior.”

Think of McAfee’s as a kind of “online 911”. When you run into a difficult situation and you need help from the authorities, you call 911, don’t you? When you run into computer security issues, you can visit the Cybercrime Response Unit web page. It will help you with the following items:

1. Determine whether your day-today computer usage is in some way related to any fraudulent activities that have been plaguing you.
2. Help you collaborate with your financial institution/creditors in order to clear up fraudulent or unauthorized activity.
3. Inform you on the proper steps to take in reporting a cybercrime, as well inform you which authorities are competent in the matter.
4. Raise your security awareness so that your risk of becoming a cybercrime victim is reduced to a minimum.

The site is worth visiting, especially if you take into consideration that the FBI reported a significant increase in cybercrime related activities (details here). Once on the Cybercrime Response Unit site you will have to take a survey in regards to the “the reason(s) you feel you might be a victim of a cybercrime”. Once you complete the survey you will be provided with adequate answers as well as a free online scanner. And if the scanner uncovers disturbing results, there is a toll-free number you can call.


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