Firefox 4 Beta: Mozilla Gets 3,500 Pieces of Feedback per Day
Article by George Norman
On 12 Aug 2010
The big news this week for Mozilla supporters and Firefox fans is that Firefox 4 Beta 3 has been released. If you want to know what’s new in this latest Beta release, a detailed article is available here. In this article we are not going to focus on what Mozilla offers the users; we are going to focus on what the users offers Mozilla.

As you may already know, Test Pilot is deeply integrated in Firefox 4 Beta. To gather as much feedback as possible on Firefox 4 Beta, Mozilla integrated Test Pilot into the browser, making it easier for testers to provide feedback. To be more precise, Firefox 4 Beta comes with a built-in add-on called Feedback, add-on that is based on the Test Pilot add-on.


When Firefox 4 Beta 1 was launched I was a bit afraid that some users will not notice the Feedback button in the top right hand corner of the Firefox 4.0 Beta; or that they will notice it, but will not click it to provide feedback. My doubts and fears have been put to rest by Firefox Director Mike Beltzner. As Beltzner explained, the approximately 500,000 Firefox 4 Beta testers put the Feedback add-on to good use.

“The Feedback tool has been a great success, and our half-million testers submit approximately 3,500 pieces of feedback every day,” said Beltzner.

Beltzner also shed some light on what type of users test the Beta version of Firefox 4. “Test Pilot recently conducted a survey of Firefox 4 Beta testers to help us better understand the dedicated testers who have been giving us this fantastic feedback,” said Beltzner.” We discovered that our beta users are primarily men who use the Web between two and six hours each day, mostly for entertainment and communication. This doesn’t come as a surprise to us, but it also isn’t a great representation of Internet users. We need your help! If you’re enjoying using the Firefox 4 Beta, tell your friends, get them set up and don’t forget to point out the Feedback button.”

If you are not using Firefox 4 Beta and would like to give the application a shot, you can download the latest Beta here.
Firefox 4 Beta 3 is available free of charge to Windows, Mac OS X and Linux users; the browser is available in 34 different languages.

Tags: Mozilla, Firefox, Firefox 4 Beta 3, Feedback, Test Pilot
About the author: George Norman
George is a news editor.
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