5 Things that Could Get You Banned from Uber
Article by George Norman
On 14 Dec 2016
Your Uber driver isn’t just taking you to your destination, he’s also rating you. Ideally, you’ll want to be on your best behavior and get a 5-star rating. But what if you don’t feel like playing nice? How much of a jerk must you be to get banned?

Uber recently updated its Community Guidelines and highlighted 5 situations that might end up with you losing access to your Uber account. Check them out below.


Damaging the drivers' property

Say you meet some friends at the bar and you have one too many. It’s not okay to drive while under the influence, so you decide to call an Uber. If think you're going to be sick, you might want to postpone that decision, because vomiting in your Uber might get you banned.

Damaging the driver’s property is not okay, says Uber, listing some examples that fit the bill: damaging the car, breaking or vandalizing a phone, intentionally spilling food or drink, smoking, or vomiting due to excessive alcohol consumption.

Physical contact with the driver

So you think you’re not going to be sick and you call an Uber. In your state of intoxication, you might be a bit too touchy-feely. Everything’s great and you feel like sharing your happiness with others. Before you go and try to hug your driver, remember that Uber has a no touching rule.

And a no hitting rule.

And a no flirting rule.

And a no sex rule.

To recap, you should avoid any physical contact with the driver or fellow riders. Respect their personal space and everything will be okay.

Inappropriate or abusive language

There are two types of drunks. As mentioned above, there are those who love everyone when they’re drunk. And then there are those who get nasty when they’re drunk. If you’re the kind of person who starts talking trash when you're tipsy, you might not want to get an Uber home.

You see, Uber does not tolerate the use of inappropriate and abusive language or gestures. Here are the examples the company highlighted: asking overly personal questions, using verbal threats, and making comments or gestures that are aggressive, sexual, discriminatory, or disrespectful.

Unwanted contact after the trip is over

No matter how cool the driver seems, your "relationship" is not meant to last. Once the ride has been completed, that’s it! Don’t try to get in contact with the driver or fellow passenger, lest you want to get banned. So no texting, no calling, and for god’s sake, no visiting someone in person.

"Remember, in most countries you can call and text your driver directly from the Uber app without ever having to share your personal phone number. This means that your phone number stays anonymous and is never given to the driver," says Uber in its new Community Guidelines.

Breaking the law

This one should be a no-brainer. Just in case it isn’t, Uber made sure to spell it out and even offered a few examples: bringing open containers of alcohol or drugs into the car; traveling in large groups that exceed the number of seat belts in the car; asking drivers to break local traffic laws such as speed limits; or using Uber to commit a crime, including drug and human trafficking or the sexual exploitation of children.

Go check out Uber’s new Community Guidelines for yourself.

How to get a 5-star rating

You’d have to be a jerk to do all the things mentioned above. And chances are you don’t want to be a jerk. You’re a nice person who wants to have an enjoyable ride – and maybe get a 5-star rating from the driver. To do that, get a top rating I mean, you have to do the opposite of what will get you banned. And more to the point…

"Treat people as you would like to be treated yourself," says Uber's head of North America, Rachel Holt. "It’s a universal truth we were all taught by our parents. And something that’s important here at Uber. That’s because whether you’re a passenger trying to get from A to B—or a driver wanting to earn money—we want everyone to enjoy the ride."

If you want to see your passenger rating, you can do so from within the Uber app. Go to Help -> Account -> I’d like to know my rating -> Submit.

In related news...

Did you know that Uber, a company that made $1.5 billion in revenue last year, was founded by a college dropout? Uber co-founder Travis Kalanick dropped out of UCLA at 21. He's one of many college dropouts who made a huge name for themselves in the tech industry.

Want to learn more about Uber? Here's an infographic that presents 39 interesting facts about Uber.

Tags: Uber, community guidelines, ban, rating, Travis Kalanick, infographic
About the author: George Norman
George is a news editor.
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