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BridgeTrak Help Desk Software Screenshot
License: Demo
Downloads: 641
Added: 25 Aug 2004
Updated: 21 Jun 2008
Developer: Kemma Software(more)
Versions:



BridgeTrak Help Desk Software Publisher Description

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.
FindMySoft certifies that BridgeTrak Help Desk Software is SAFE TO INSTALL and does not contain any adware, spywae or viruses that might harm your computer or steal your informations
OS: Win 2000/XP/2003
Requirements: Pentium Processor1 ghz+, 512MB RAM, 100mb
Whats new:
Version 8.0 offers a number of new product features, enhancements and integration with Microsoft Outlook and ScriptLogic's Desktop Authority remote management functionality. New features include a dashboard, drag and drop customization, Active Directory single sign-on, and more.
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